privacy policy

INTRODUCTION

This privacy policy sets out how The Alpha Bros Limited, uses and protects any information that you give Creative Boxes. The Alpha Bros LTD is a company registered in England and Wales Creative Boxes is working under the umbrella of ALPHA Bros LTD. Our registered office at 20-22 Wenlock Road London N1 7GU, Unique enterprise center Belfield Road Rochdale OL16 2UP, we are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Consent:
By using our website, you hereby consent to our Privacy Policy and agree to its terms.

PRIVACY AND SECURITY:

Creative Boxes is committed to maintaining the confidentiality of our customers. We do not share, sell, or otherwise disclose information about our clients to any other party except as required to process and ship purchases.

INFORMATION COLLECTED:

We may collect any or all of the information that you provide to us, depending on the type of transaction you enter into, including your name, address, telephone number, fax number, and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.

INFORMATION USE:

We primarily use the information collected to process the task for which you visited our website or enquiring about the order. Data collected on our website is and will be, held in accordance with applicable federal and state laws governing such information collection, dissemination, and use. All reasonable precautions have been taken to prevent unauthorized access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.

When you are enquiring through phoning, emailing, texting, or using our website chat service, we may also handle your personal information (your name, contact details, and the other details you provide to us) in order to provide the customer services you have mentioned us. We will need your personal information to process an order by any above-mentioned mediums. It may also be required if you ask us to confirm whether a particular product is available or explain how our delivery or returns process works.

We rely on your consent to handle your personal information in this way, which you can withdraw at any time. If you do not provide us with the personal information. We request from you for customer services purposes, but we may not be able to fully answer your queries.

SECURITY DATA:

Security of your information, users on the site and other information they provide to us is essential for us. We have already done all the security measures in order to protect your properties. There is no Unauthorized access even any access and restricted to office employees. Our website encrypts all this information by using SSL Secure socket layers; SSL is the best security checking when data is transferred from the client to the server. Even after SSL encryption data is not 100% safe on the web so we do not warrant any kind of information clients send to us.

COOKIES:

Cookies are small files used to store user information; Creative Boxes uses cookies in order to store information like user behavior and response against the website. These cookies can be deleted after using the website by using the browser cookie removal process. Using a site is an agreement to generate cookies that are programmed to store a set of data.

BUSINESS TRANSITIONS:

If Creative Boxes goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred. If as a result of the business transition, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section

GDPR:

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at support@creativeboxes.co.uk.
  • LINKS:

    Our sites may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

    SPECIAL OFFERS AND UPDATES:

    Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications. You are not under any obligation to provide us with your personal data for marketing purposes.

    If you do not wish to receive future emails, send an email to support@creativeboxes.co.uk.

    NEWSLETTER:

    Customers are automatically subscribed to our newsletter, we ask for contact information such as name, phone number, and email address. Out of respect for our user's privacy, we provide a way to opt out of these communications. If you do not wish to receive future newsletters, send an email to support@creativeboxes.co.uk.

    LEGAL DISCLAIMER:

    Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our Web site.

    NOTIFICATION OF CHANGES:

    Any changes to our Privacy Policy will be placed here and will supersede and replace this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. It is strongly recommended, and encouraged, that you read this document each and every time you use, and visit, this website to ensure that it still meets your approval.

    CUSTOMER SERVICE:

    We communicate with users on a regular basis to provide requested services. Our production and customer service use both email and phone information to communicate with customers in regards to issues relating to the in-process order.

    CONTACT US:

    If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please write us support@creativeboxes.co.uk.